Formal Education

Bachelor of Science in Business Administration (BS/BA) 1973 Florida Technological University
(now University of Central Florida)

Professional Education

Associate in Management (AIM) 1992
Insurance Institute of America
Charted Property and Casualty Underwriter (CPCU) 1984
American Institute for CPCU
Associate in Claims (AIC) 1983
Insurance Institute of America
Various Industry Seminars and Conferences 1974 to Present

Employment and Positions Held

Voelpel Claim Service, Inc. February 1998 to Present
American States Insurance November 1979 to January 1998
Division Claims Supervisor 1991 to 1998
Branch Claims Manager 1985 to 1991
Assistant Branch Claims Manager 1982 to 1985
Claims Representative 1979 to 1982
Nationwide Insurance January 1974 to November 1979
Claims Coordinator 1977 to 1979
Telephone Adjuster 1975 to 1977
Claims Examiner 1974 to 1975

Professional, Community and Religious Affiliation

Past President and Member of Central Florida Chapter of CPCU
Past President of Orlando Claims Manager Association
Past President and Member of Orlando Claims Association
Past President and Member of FACAP
Past President and Member of WIND (Windstorm Insurance Network, Inc.)
Member of Umpire Committee since its inception
Taught Umpire Certification at every conference and symposium
Drafted The Code of Ethics for Umpires in Insurance Appraisals™
Committee Member of Boy Scout Troop 283
Past Director of Lambda Epsilon Charitable Fund, Inc.
Past President and Member of Kappa Sigma Alumni Association
Member of Conway United Methodist Church - Past President New Beginnings and Past President of UMM
Twenty Two Gallon Blood Donor
Treasurer of Conway Cemetery Foundation